Date posted: October 20, 2017

Name: Ben Twyford
Title: Client Director
Business name: Kelly Partners Wollongong
Business services description: Business services specializing in family groups and SMSF

How long have you been working with family businesses? 
17 Years

What’s one of the most common mistakes you see in family businesses?
Not recognising the importance of what the business has created and the value in its working relationships. I often talk to Family business owners who have a successful family business in its early stages but getting them to invest in the development of a family constitution can often be difficult.

What is your “uh ha” moment with your clients?
When you get the suggested documentation and family constitution in place and it frees up the family to spend more time doing their core business not putting out family fires all the time.