A big thanks to our sponsors communikate et al who hosted an exclusive workshop last week for FBA members, entitled The Truth about Customer Engagement. Participants took an insightful journey along the enquiry and conversion path of their customers and clients. Roadblocks were uncovered, opportunities were explored, and solutions were found!

“It was extremely informative and I walked away knowing more than when I walked in the door. It’s always worthwhile getting to know what people do so you know who to call when the need arises!” Elaine Varacelli, Varacelli Painters Pty Ltd

Stay tuned for the next workshop about growing, maintaining and protecting reputations, hosted by communikate et al.

South Australia is home to a number of iconic family businesses and perhaps part of that reason is that it’s such a wonderful place to live and do business. Lonely Planet’s Best of Travel 2017 ranks South Australia in the top 5 regions of the world. Click here to read more.

On a local note, late in October, Gerard McCabe kindly hosted a site visit at their Adelaide Arcade showroom, hosted by Gerard, Pauline, Justin and Jessica McCabe and deftly interviewed by Andrew Leunig from Leunig Advisory. Twenty guests were provided back ground history of the Gerard McCabe story along -side an open forum discussion highlighting how the McCabe’s are transitioning from a traditional jeweller to a luxury brand. Guests were also treated to a goodie bag from Jurlique, Haighs Chocolates and Gerard McCabe.

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Forum Group Information breakfast

Highly sought after vacancies have become available in several of the SA Forum Groups.

This information breakfast will introduce family business leaders (and future leaders) to the FBA professionally facilitated Family Business Forum Group meeting model. You will be with a small group of preselected business leaders and one or two existing members of the forum community.

Highly sought after vacancies have become available in several of the SA Forum Groups.

Click here for more information and to register.

Hall of Fame

Our next event is the 2016 Hall of Fame Gala Dinner on the 23rd of November.  Again we will acknowledge not only the past inductees but find out who the 2016 additions to this prestigious gallery of successful family businesses will be. 

Please visit our website for more details on the Hall of Fame and how to be part of this premier event.

I hope that you will join us at our future events, come and see what you can learn from your peers.

Small Business Round Table meeting

FBA SA Chair Debbie Reed will be attending the next Small Business Round Table meeting on Wednesday 7 December. The focus of this meeting will be the assistance available for small businesses in regional areas, opportunities in the defence sector and branding of SA – please have your say by contacting Debbie Reed on 0438 239 464 or Debbie.r@resourcefurniture.com.a.

Member news:

FBA Accredited Adviser Andrea Michaels has been named Australia’s best succession planning expert in global awards. Andrea is NDA Law’s Managing Director and currently sits on the FBA SA State Advisory Committee. Click here to read more.

If you have any membership or event questions, please do not hesitate to get in touch with me on 0418 753 591.

Until next month,

Yvonne McClaren